Navigation -The War of the Words

Understanding the Terrain - organisational context

Understanding the Terrain
Start with Why? Who? and What
  • Why is the information architecture required?
  • Who will be the contributors?
  • Who will be the audience?
  • What technology will be involved?
  • What is the timeframe?
  • What is the budget?
Expect value judgements to be generally gauged by the $ revenue. Investment in information architecture will generally be measured as a cost. Benefits tend to fall into the soft $ category.
Cost vs. Benefits