Navigation -The War of the Words

The longer a framework is static, the greater the potentential for dissonance with the business and words in use

Hazel Bowley

IlustrationSearching for concensus to navigate Corporate Content
When I was at library school back in the dark ages. We learnt skills such as selecting classification terms - with correct punctuation - using predefined structures such as the Library of Congress subject headings.

We also learnt about the tension between precision and recall when searching databases, analysing the results of searches using the same terms through free text as opposed to controlled fields.
Both these lessons remain of value when tacking the challenges of information architecture.
So before I give my definition of information architecture, I’ll start with why we need it.
I work primarily with organisation in both the private and public sectors who have information management challenges.