Obtaining "Buy In" from the Business

Example of old facility deserving capital investment
- Promoting the business case can be a hard sell
- Raising awareness of the "back end" of the business takes effort
- Value judgements are generally gauged by the $ revenue - either sales or cost cutting.
- Investment in a classification will generally be measured as an overall cost
- Benefits are hard to quantify and tend to fall into the soft $ category.
- Obtaining "Buy In" often requires a push from the top - legal, regulatory, compliance - very occasionally a business initiative.
- Make it part of an information system change such as intranet or web developments, introduction of a records management system or other information management initiative
- For timing, guage the situational context - the "readiness" factor.
- Compile in consultation with subject matter experts or nominated representatives and then gain wider feedback and approval.
- Devise a prototype THEN distribute for feedback and consultation.
- Get commitment to a timeframe.