People, Culture & Politics

Obtaining "Buy In" from the Business

Less-than-ideal Data storage facility
Example of old facility deserving capital investment
  • Promoting the business case can be a hard sell
  • Raising awareness of the "back end" of the business takes effort
  • Value judgements are generally gauged by the $ revenue - either sales or cost cutting.
  • Investment in a classification will generally be measured as an overall cost
  • Benefits are hard to quantify and tend to fall into the soft $ category.
  • Obtaining "Buy In" often requires a push from the top - legal, regulatory, compliance - very occasionally a business initiative.
  • Make it part of an information system change such as intranet or web developments, introduction of a records management system or other information management initiative
  • For timing, guage the situational context - the "readiness" factor.
Obtaining "Buy In" from the Business
  • Compile in consultation with subject matter experts or nominated representatives and then gain wider feedback and approval.
  • Devise a prototype THEN distribute for feedback and consultation.
  • Get commitment to a timeframe.