Are you worried that the message about information and records management is not getting through to your colleagues? Do you spend your time devising strategies to encourage use of the corporate EDRMS but find its falling on deaf ears? Is email management or the lack of it causing sleepless nights? If you answered yes to any of the above, then relax, you’re not alone. An IDM survey of Australian and New Zealand records and information managers has found some common concerns at the top of everybody’s list.
While there are many difficult technical challenges to be overcome in implementing an electronic document and records management system (EDRMS), the survey found Australian and New Zealand organisations finds the major perceived challenge comes from end users resistant to change.

Submissions were received from a wide range of over 250 public and private sector organisations, with many at differing stages of the path to digital records management.
..."I think the awareness is on the way up. Although Records Awareness Training is mandatory, I suspect that it is seen as a hindrance", notes the company records manager.